Monthly Archives: July 2011

Lean Coffee with Steve Blank

I wrote a summary of our book club meeting with the author Steve Blank, discussing the main points of his book, The Four Steps to the Epiphany. Now I want to write a quick note reflecting on the mechanics of … Continue reading

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Observations at the Passport Office

I spent 34 minutes today at a local Passport Canada office applying for my passport. It is a pretty lean operation. It was actually a very busy day in their office, in the middle of the summer, lots of people … Continue reading

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