Author Archives: azheglov

Happy 50th Birthday, David J Anderson!

If I’m not mistaken, the community of practitioners, users, coaches and experts of Kanban has a special occasion today. It’s the 50th birthday of the pioneer of our method, David J Anderson. Among David’s many innovations, there’s one that deserves … Continue reading

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Fitness for Purpose Diary, Part 3: Replace Scale with Taxonomy

I’m continuing to document incremental innovations beyond the net promoter score that occurred in recent years, leading to the current state of fitness-for-purpose analysis techniques. Previously in this series: Start with Net Promoter Score Add narratives Apply segmentation David J … Continue reading

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Fitness-for-Purpose Diary, Part 2: Segmentation

I’m continuing my attempt to document, in a series of blog posts, the incremental improvements leading to today’s state of fitness-for-purpose analysis techniques. Previously in this series: Start with Net Promoter Score (NPS) Add customer narratives Segmentation was the next … Continue reading

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Fitness-for-Purpose Diary, Part 1: Starting With (and moving away from) NPS

I’d like to document the evolution of concepts and techniques of the fitness-for-purpose analysis. Fitness for purpose has been a hot topic in the Kanban community in the last several years, particularly at the Leadership Retreat level. It is also … Continue reading

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Knowledge Discovery Process Revisited

It occurred to me during a recent training class to make a small, but important change to my Knowledge Discovery Process diagram. Please refer to this old, popular post from two and a half years ago – Understanding Your Process … Continue reading

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Kanban Is Not a Card, It’s a Space

A participant of my recent training class told me afterwards of an insight most important to him. “Kanban is not a card, it’s a space.” I received this feedback during a long streak without any blog posts. So I thought, … Continue reading

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Forecasting Cards

Those who met me at conferences in the last two years (some clients, too) have probably seen these Forecasting Cards. They’re easy to recognize by their rainbow colours. I created them to start conversations about lead time and to communicate … Continue reading

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