Subscribe
Search
Follow me on Twitter
Tweets by az1-
Recent Posts
- The Weibull Training Wheels
- Time to Update the STATIK A3
- Happy 50th Birthday, David J Anderson!
- Fitness for Purpose Diary, Part 3: Replace Scale with Taxonomy
- Fitness-for-Purpose Diary, Part 2: Segmentation
- Fitness-for-Purpose Diary, Part 1: Starting With (and moving away from) NPS
- Knowledge Discovery Process Revisited
- Kanban Is Not a Card, It’s a Space
- Forecasting Cards
Archives
- October 2019
- April 2018
- April 2017
- January 2017
- September 2016
- February 2016
- January 2016
- May 2015
- April 2015
- September 2014
- August 2014
- April 2014
- March 2014
- January 2014
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- October 2012
- September 2012
- July 2012
- May 2012
- January 2012
- November 2011
- October 2011
- July 2011
- June 2011
- May 2011
- April 2011
Categories
- Agile (1)
- big picture (1)
- blog (1)
- Blogging (1)
- books (3)
- coaching (4)
- conferences (15)
- Consulting (2)
- decision making (2)
- Enterprise Services Planning (3)
- facilitation (3)
- hands-on (22)
- Improvement (1)
- Kanban (31)
- leadership (1)
- Learning (1)
- life (7)
- tips (1)
- training (6)
- Uncategorized (5)
- user groups (1)
Tag Archives: service orientation
Who Is Delivering to You?
In the previous post, Whom Are You Delivering To?, we pondered some questions about service delivery. Those questions can bring about some clarity and stimulate improvement. Now imagine someone who delivers to you did the same to understand their service … Continue reading
Whom Are You Delivering To?
Play this simple game with your colleagues when you have a chance. Give them a piece of paper and a pencil. Tell them to pretend they run a pizza shop. Ask them to describe the variety of what they deliver. … Continue reading
Kanban’s Organizational Patterns
Outline of patterns for scaling Kanban in a knowledge-work organization. Continue reading
Connected Knowledge 